Privacy Policy

01Information we collect

When you contact us through TikTok lead forms or other related channels, we may collect the following personal information:

• Name
• Email address
• Other information you voluntarily enter in the form
• Relevant information you voluntarily provide to us during inquiries or communications

We only collect information necessary for business inquiries, customer communications, and the provision of related services.

Some information may be transmitted to us through the form features provided by the TikTok platform. TikTok’s processing of personal information within its platform may be separately subject to its own privacy policy.

You can decide whether to provide the relevant information. However, if you do not provide the contact details necessary for us to respond to your inquiry, we may be unable to respond to your request in a timely manner.

02How we use your information

We may use the personal information we collect for the following purposes:

• Responding to your inquiries, requests, or feedback
• Contacting you about needs you have actively expressed
• Providing you with information about relevant products or services
• Conducting further communications and follow-up based on your needs
• Providing customer service and necessary business support
• Managing customer inquiry records to improve communication efficiency
• Improving the quality of our services and the way we communicate with customers
• Fulfilling obligations under applicable laws and regulations

We will not use your personal information for purposes unrelated to those described above unless we have provided you with the necessary notice and obtained your consent where required by applicable law, or have another lawful basis for processing.

For marketing and promotional activities that legally require separate consent, we will obtain the necessary consent before carrying out those activities. You may withdraw that consent at any time in accordance with applicable law.

03How we share your information

To fulfill the purposes described in this Privacy Policy, we may share your personal information with the following persons or organizations to the extent necessary:

• Authorized internal personnel: Staff responsible for handling inquiries, providing customer service, or carrying out relevant business activities.
• Technical service providers: Providers that supply us with email, information storage, customer relationship management, or other necessary technical support.
• Business service providers: Partner service providers that assist us in handling customer inquiries or operational matters to the extent necessary to provide related services.
• Recipients as required by law: Where applicable laws, regulatory requirements, or lawful legal proceedings require disclosure, we provide necessary information to competent authorities in accordance with the law.

We require service providers that process personal information on our behalf to process it within the scope prescribed by applicable law and relevant agreements, and to take appropriate confidentiality and security measures.

We do not sell your personal information.

Other than in the circumstances described above, we will not disclose your personal information to unrelated third parties without your consent or another lawful basis.

04Legal bases for processing personal information

We select the appropriate lawful basis for processing your personal information in accordance with the laws and regulations applicable in your country or region.

Depending on the specific purpose of processing and applicable law, these bases may include:

• Your consent: For personal information processing that legally requires consent, we will process the information after obtaining valid consent.
• A contract or necessary steps prior to entering into a contract: When you actively make an inquiry about products or services, we may need to process necessary information to respond to your request.
• Legitimate interests: Processing necessary information for reasonable business administration, customer communication, and information security purposes, where permitted by law and where it does not unduly affect your personal rights and interests.
• Legal obligations: Processing necessary information to fulfill obligations under applicable laws and regulations.

Submitting a form does not, in itself, automatically mean that you consent to all marketing or other non-essential data processing activities.

If we process personal information on the basis of your consent, you may withdraw that consent at any time to the extent provided by applicable law. Withdrawal of consent will not affect the lawfulness of data processing previously carried out on the basis of valid consent.

05Data retention period

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

When determining retention periods, we consider the following factors:

• Whether your inquiry has been addressed
• Whether further business communications are still necessary
• Whether the relevant services have ended
• Whether there are retention obligations under applicable law
• Whether it is necessary to retain information to resolve disputes or safeguard lawful rights and interests

When personal information is no longer needed for the relevant purposes and there is no other lawful basis for retaining it, we will take reasonable measures to delete or anonymize that information.

We will not retain your personal information indefinitely without a reasonable business purpose or lawful basis.

06Security of personal information

We value the security of personal information and are committed to taking technical and organizational measures appropriate to the risks of processing to prevent unauthorized access, disclosure, alteration, loss, or improper use of personal information.

These measures may include:

• Restricting access to personal information
• Allowing only authorized personnel to process relevant information
• Appropriately managing the business systems and data processing tools we use
• Requiring relevant service providers to take necessary information security and confidentiality measures
• Taking measures to respond to and provide notifications of security incidents where required by applicable law

Although we take reasonable security measures, no method of transmitting or storing information over the internet can guarantee absolute security.

If a personal information security incident occurs that legally requires notification, we will fulfill the necessary notification and response obligations in accordance with applicable law.

07International data transfers

As our business activities and advertising campaigns may involve different countries or regions, your personal information may be stored, accessed, or processed in different countries or regions by us or by the service providers we actually use.

Where relevant personal information processing involves cross-border transfers, we will fulfill necessary notice obligations in accordance with applicable law and take appropriate safeguards where required by law.

These measures may include legally applicable data transfer agreements, contractual safeguards, or other legally recognized protection mechanisms.

If you would like to learn about the actual cross-border processing of your personal information and the applicable safeguards, you may submit a request using the contact details provided in this Policy.

08Your rights regarding personal information

Depending on the laws and regulations applicable in your country or region, you may have all or some of the following rights:

• Right of access: To request information about whether we process your personal information and to obtain relevant information to the extent permitted by law.
• Right to rectification: To request correction of inaccurate or incomplete personal information.
• Right to erasure: To request deletion of your personal information where the conditions under applicable law are met.
• Right to withdraw consent: To withdraw your consent in accordance with the law where personal information processing is based on consent.
• Right to restriction of processing: To request that we restrict the processing of your personal information in certain circumstances.
• Right to object: To object to certain personal information processing activities where permitted by applicable law.
• Right to data portability: To request to receive or transfer your personal information in an appropriate format where the legal conditions are met.
• Right to opt out of marketing: To decline or stop receiving marketing communications from which the law allows you to opt out.
• Right to lodge a complaint: To lodge a complaint with the competent personal information protection supervisory authority where provided for by applicable law.

Where applicable law grants you such rights, you may also have the right to opt out of certain types of sale or sharing of personal information, processing for targeted advertising, or other processing activities specifically regulated by law.

If you wish to exercise the rights above, please contact us at the email address provided in this Policy.

To protect the security of your personal information, we may take reasonable measures to verify your identity before processing a request.

We will handle your requests in accordance with the requirements and time limits prescribed by applicable law. Certain requests may be subject to reasonable limitations where permitted by law.

09Protection of minors’ privacy

We value the protection of minors’ personal information.

Our lead forms and related services are not specifically directed at children below the age specified by applicable law.

If we discover that personal information of minors subject to special protection by law has been collected without the necessary authorization, we will take reasonable measures in accordance with applicable law, including deleting the relevant information where necessary.

If you believe that a minor has provided personal information requiring special protection through our forms, please contact us using the contact details provided in this Policy.

10Privacy protection across countries and regions

This Privacy Policy applies to the different countries and regions covered by our relevant business activities.

As data protection regulations may differ between countries and regions, we will fulfill our obligations in accordance with the laws that actually apply.

For individuals in the European Union, the European Economic Area, and the United Kingdom, where the General Data Protection Regulation (GDPR) or relevant UK data protection laws apply, we will comply with the applicable requirements regarding transparency, lawful bases for processing, data subject rights, and international data transfers.

For individuals in relevant US states, we will respect their rights to know, access, correct, and delete personal information, and to opt out of certain data processing activities, within the scope provided by applicable state privacy laws.

For individuals in Brazil, Japan, and other countries or regions with personal information protection laws and regulations, we will process relevant personal information in accordance with the laws that actually apply and safeguard the rights granted by law.

If the mandatory legal requirements of a country or region are inconsistent with this Privacy Policy, the applicable mandatory legal requirements will prevail, and we will provide a supplementary privacy notice where necessary.

11Contact details

If you have any questions about this Privacy Policy, the way personal information is processed, or your rights regarding personal information, or if you wish to request access to, correction or deletion of your personal information, or to withdraw relevant consent, please contact us using the following details:

Brand name: YCC

Email: Yuchen_15@mailtemp.cn

We will handle your requests in accordance with applicable personal information protection laws and regulations and respond within the time limits prescribed by law.

12Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business activities, personal information processing practices, technical measures, or applicable laws and regulations.

Any updates will be published on this Privacy Policy page, and the last updated date at the top of the page will be updated accordingly.

If the changes are material changes for which applicable law requires specific notice or renewed consent, we will take the corresponding measures required by law.

We recommend that you review this page regularly to learn about our latest privacy protection measures.